Presently when the system advises an update is available, clicking on update takes you to the CaptureOne login. Once logged in the website takes you to your complete list of versions that you have licences for. It used to be that once logged in the download of the new version would start straight away, not any more. Why? I do not want to see all your advertising to upgrade to include mobile etc, if I wanted that I would have done it already. Just keep it simple. I also get the same problems with licences as outlined in "Fix the update process"
When was the last time you were affected by this lack of functionality, or specific tool?
last few times I have updated
Current workaround
Are you using any workarounds or other solutions to achieve your goals in Capture One?
Waiting for next major might be really looong, considering we are still on 16 at the time of the year the custom was to change major, so this is a weird workaround.
There was supposedly recently a change of installed application from Capture One 23 to Capture One, so maybe if you have more than one version activated on the same machine, server does not know which download to suggest? Maybe try verifying and uninstalling extras?
Waiting for next major might be really looong, considering we are still on 16 at the time of the year the custom was to change major, so this is a weird workaround.
There was supposedly recently a change of installed application from Capture One 23 to Capture One, so maybe if you have more than one version activated on the same machine, server does not know which download to suggest? Maybe try verifying and uninstalling extras?