Support for Sony's Compressed and Compressed HQ formats

Not so long ago Sony was a Capture One partner. There was an exclusive Capture One for Sony...

How come that CO lost confidence of Sony? Is it because CO and Phase One separated?

CO gives me all kind of updates that I seldom or never will use, but my first concern are basis functions.

Without them you will loose me as a client.

It's not what I want, but I'll have to.

This feels like a car without the top gear functioning.

I think its time to change the strategy here and bark on the right tree. Please anyone, stare Sony support email contact and lets create pressure on Sony as Sony customers to make them cooperate with partners in industry. If Sony made some sort of deal with Adobe, we need to pressure them to make deal with other partners as well.

Hello,

I’ve now been waiting for more than half a year for support for compressed RAW and HQ files from the Sony A7V to be implemented.

Capture One runs the risk of losing Sony users every week – I could be next.

That’s a great pity…

How did Adobe?

They could do it almost from day one...

Do we really have to go back to Adobe Lightroom..., what a pity!

The Sony A7V and A7R VI are not some niche cameras on the market. It's a real shame that Capture One does not support the compressed raw formats yet. Please add support asap!

Bonjour,

How long will it take before we can use Compressed Raw and compressed HQ for the Sony A7RVI

I do like Capture One, but without these possibilities you force me to go back to Adobe, which does have these options almost from day one.

We have been nummerous to ask for it, but still nothing...very strange.

Hi
Currently, Capture One supports the "Lossless Compressed RAW" (14-bit) format for the Sony Alpha 7R VI.
Is there a plan for Capture One to support the "Compressed RAW" (12-bit) format and the "compress RAW HQ", and if so, when ?
This is the mode used on the camera to optimize the 30 fps burst rate, which is very useful for shooting action scenes.
Thank you
could you add these type of files ?
Thank you

Hi,

Hi,

We really need this. Capture One is supposed to be a professional tool… but for now it is not.

Please CO team, answer the question as soon as possible; we paid for that…

Hello CO

is there any advance on this topic ?

thanks

Denis

Are there no users of the A7RVI who can write to the professional support of Sony? Especially the users who work professionally with Sony cameras must get an answer. I can't imagine that switching to Lightroom is the only solution.

I just spoke with Sony and they told me they don't provide third-party support and won't share the code with other companies. So, we have no choice but to migrate to Adobe Lightroom, and if you ever manage to crack the code, maybe go back to CO.
Good luck with the decryption.

So, ladies and gentlemen of CO, are you finally going to open your wallets so Sony will give you the file codes? Another 20 days and you still haven't reached an agreement with Sony.

And I don't care if you say it's not a financial problem (it almost always is). But please, for God's sake, reach an agreement already! And get that damn code, pleaseeeeee!

Dear Capture One Team,

I hope this message finds you well.

I would like to express my surprise and concern that, as of today, Capture One still does not fully support all RAW files from the Sony A7 V. Considering the popularity and widespread adoption of this camera among professional and enthusiast photographers, this limitation is quite unexpected.

Capture One has always been a top-tier solution for RAW processing, particularly for Sony users, which makes this gap even more difficult to understand.

Could you please share if there is an expected timeline for full support of Sony A7 V RAW files? Any information regarding upcoming releases or planned implementation would be greatly appreciated.

Thank you in advance for your attention and support.

Kind regards,

So I emailed sonylistens@sony.com and asked what needs to be done to have the file spec for the Lossy Compressed files shared with Capture One's developers. Here is the reply:

Thank you for your follow‑up message and for sharing the additional details, including the link to the Capture One discussion thread.

To clarify Sony’s position: Sony provides third‑party software developers with the information they need to implement support for our camera models and file formats. However, each software company is responsible for integrating that support into their own applications, maintaining compatibility, and addressing any issues that arise within their software environment. Because of this, we are not able to comment on internal statements made by Capture One or on the specifics of their development timelines.

Since Capture One lists the ILCE‑7M5 as supported in their latest version, and since you are already running the most current release, the next step would be for Capture One’s support team to review sample files directly from your camera. They are best positioned to investigate why their software is not handling compressed RAW files as expected, especially if their product manager is already engaged with the topic.

If Capture One requires any additional technical information from Sony to complete their implementation, they can continue to reach out through the established developer channels. We are not able to facilitate direct contact or escalate on behalf of third‑party software teams, but they do have the appropriate pathways to request what they need.

I know this situation is frustrating, and I do appreciate you bringing it to our attention. If there is anything else I can help clarify from the Sony side, I’m here to assist.

Sincerely,

Sarah
Sony Customer Service
WeGotYou@sony.com

Hello,

I was really happy when the new update with support for the Sony A7 R VI arrioved but after installing I was disapointed because HQ Compressed RAW or Compressed RAW aren't supported. I love to shoot wildlive photos and for a high burst rate I use HQ Compressed RAW all the time.

Hi, thanks for the update. I installed it today.

But last week I did some work in HQ Compressed RAW and it's not being recognized. It only recognizes uncompressed RAW. Perhaps in a future update?

hello,

how is it possible to imagine that CO asking for spécifications, and sony refuse any reply.....since 6 month !?

is this situation a real partner relation ship.... ?

in the meantime, customers remain in doubt. no informations, no timing, no absolute certainty for a final solution.

this situation is totally grotesque and incomprehensible !

Adobe in competition with CO must having à good laugh.

"supporting new file formats from camera manufacturers is pretty straightforward, but we never know until we get the actual information." May 14, 2026 ..............zzzz

When? plis, WHEN? we need suport for all files, its basic, if the problem its with sony, solved, we paid to can use all formats, PLIS