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Improve Capture One

Request a new feature, or support for a camera/lens that you would like to use in Capture One.

Status Awaiting review
Workspace Feature requests
Categories Capture One Pro
Created by Guest
Created on Sep 25, 2023

Canon RAW burst file

What problem do you see this solving?

Capture one can't open a raw file exported from a Canon RAW Burst file

More info:

1) I can't import a Canon .cr3 raw burst file (multiple images). Some other apps can, but they only show the initial image. The only app I know of that can open these is Canon DPP. If any other app could, it would be a game changer. Photo Mechanic says they are working on it.

2) I can't import a raw .cr3 single image exported from a .cr3 raw burst file.

https://support.captureone.com/hc/en-us/requests/202005

This is the issue I opened the ticket about and the sample I attached in the previous ticket. Capture One is the only app I know of that has this issue. Irfanview even handles this fine. I have temporarily switched to DxO because of this.

3) Capture one can open a single .cr3 raw file taken on the same Canon.

What else can I do to help? If you fix the exported file issue, you are on par with your competitors. If you add the ability to browse and export from a canon RAW burst file, you are leading the pack.

When was the last time you were affected by this lack of functionality, or specific tool?

Every time I try to use capture one.

Current workaround

Are you using any workarounds or other solutions to achieve your goals in Capture One?

Yes, I am now going to purchase DxO instead.