You need to have a 1800 tech support to be able to walk people thru issues 1st hand in the U.S Instead of only emailing. Adobe has a customer service tech hotline.
Marking this as "not a feature request", this forum is used to discuss new or improved features you'd like to see in the software. Please reach out to our support team for support.
Marking this as "not a feature request", this forum is used to discuss new or improved features you'd like to see in the software. Please reach out to our support team for support.