Stop Resetting Workspaces on software update

Love it!

We have fixed a bug that caused the workspace to reset in all updates. It will now only reset for larger updates that contain new features.

Please, just stop. Full stop. Figure out a better way to show users new features... breaking their workflow is incredibly frustrating every time. It's one thing to suggest trying the vanilla workspace for your new features, quite another to "surprise!" and move around a ton of customized settings just because you've decided a some new change demands user attention.

Before you go and destroy my productivity on the next "larger" (whatever that means?) update, again... why not simply prompt users with the option so they can decide whether/not they want to deal with figuring out what happened to their personalized configuration? Are you worried that users willing to go out of their way to customize all fascets of your application might not be savvy enough to learn about your latest new _big_ feature? Please, make it make sense.

You have to realize that nobody likes having to fix preferences before being able to get back to work. For perspective, taking a car in for an oil change may require needing to readjust the seat... but if a driver also finds mirrors, temperature, fans and stereo were all messed with during planned maintenance, they definitely need to go fix all of the unexpected changes before they can get back to work driving. You cannot possibly think the trade-off to showcase a new feature's icon is remotely worthwhile. If anything, this will only cause more detractors simply not wanting to be bothered.

It's great that this long standing bug is finally fixed.. but, please, do not modify custom Workspaces that users likely have spent considerable time designing to increase their performance. I don't care how "large" the update is. If a new feature is great, rest assured customers will find it.

Just this morning I created a new Session and Capture One reset my workspace.

Thanks; this has bugged me for many versions of Capture One. Now Custom Workspace behavior should be the same as Custom Shortcuts and not changed by Capture One updates unless I choose to do so.

Thanks!

Thanks! Great!

Thanks!

We have fixed a bug that caused the workspace to reset in all updates.
It will now only reset for larger updates that contain new features.

I also find it completely annoying that the Workspace is reset to the default tools in every new Version. I use by example the Quick and Export tools very much and I have to readd them after very update.

A suggested fix might be to have a little "New" icon appear next to the workspace selector after an update. You already have a popup when new versions are released which is great to get people excited about new features but they're rarely jaw dropping enough to throw away core functionality. Which is essentially what happens if someone is expecting a highly used feature or keystroke in a certain spot only to find it's been moved. Having the new tag on the workspace selector allows users to explore the new changes when they're ready without being disruptive.

This is getting really long in the tooth. It's been such a frustration for so many version iterations that i now have a workflow built for "fixing" my workspace around app updates.

So 16.5 just released, and it now takes multiple app restarts to get my workspace to remain MY workspace. Please please please, just stop messing with saved user creations.

Issues that i experience upon launching a new version that i can 100% reproduce on each update:

• My Capture One shows up in the Toolbar even if it has been removed

• Tool Tabs partially revert

• Tool Tab icons (the graphical reference itself) changes

• Tool Tab icon locations randomly change order

• Tools intermittently do not persist within Tool Tabs

• Sidebar width does not persist

• Some tools are now unexpectedly and intermittently collapsed or expanded across all tool tabs

• Match Layer seems to be injected into the adjustments tool tab, even though i didn't ask for it. Customizing placement for a _newly released_ tool that you've chosen to force upon users in a specific Tool Tab seems to be a cause of the issue. Why not offer a proper way to showcase new features instead of modifying customized workspaces? Defaults are fine, but when I customize something i NEVER EVER want it to be modified... i don't care about your new feature.. I'll look at new features when I have time. When i work, i need to work.. not troubleshoot hidden operations.

Screenshots are an example from 16.4.5.29 to 16.5.0.29

1. Customized Tools (left) sidebar, as preferred

2. Save workspace dialog box

3. Opened project with 16.5.0.29

   1. where's my custom tool tab icon (far left in pick 1)?

   2. why are there folder and tether tabs that i had previously removed?

   3. where is my custom tool tab?

   4. first tool tab - library tool is on top?

   5. first tool tab - what happened to the histogram in this tab?

   6. wider sidebar?

4. After applying my custom workspace.

   1. width restored

   2. tether and adjustments tabs are once again removed

   3. histogram restored and tools seem to be correct now, though intermittently tools are added or modified across tool tabs.. (screenshot included because it's not 100% reproducible)

   4. my first tool tab icon is now the 4th?

   5. quit/reopen app and i now the first tool tab icon is Circle-1, with no tools?

   6. have to once again re-apply my custom workspace and hope quit/restart app won't again make any changes

Could you please explain why this is a constant nuisance? This is supposed to be a professional tool, and all of this makes for a very frustrating workflow/user experience. It was bad enough having to fix things after manually applied version updates.. but recently it takes multiple changes and app restarts to get the entire custom "workspace" restored. How are professionals supposed to work when their custom workflows are ever changing?

Whenever new tools are introduced, they should be automatically added to the default workspace. However, any custom workspaces should be left untouched. Updates should not overwrite custom workspaces or switch to the default. Those who create a custom setup, from workspaces to keyboard shortcuts, will manually integrate any new tools as we see fit.

Can you add some specifics about what gets added to your custom Workspace that you don't want? Some new tools are added deliberately after and update, to make them discoverable.

Custom Workspace being "overwritten" would be a bug. Please contact Capture One Support if you encounter that.

Even in the event that a workspace has been saved and is reloaded after the update, it is still littered with tools that have been removed and with tools that have been unpinned from the scrolling area or visa-versa.

I too have seen this behavior, and I find that I have to apply my custom workspace twice just to get it to properly set up my workspace. Not the worst thing to have to deal with, but frustrating nonetheless.

Even in the event that a workspace has been saved and is reloaded after the update, it is still littered with tools that have been removed and with tools that have been unpinned from the scrolling area or visa-versa.

I find this to be false. When I load a saved workspace, it is the why I designed it.