Improve Capture One

Request a new feature, or support for a camera/lens that you would like to use in Capture One.

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Status Awaiting review
Workspace Feature requests
Categories Capture One Pro
Created by Guest
Created on Dec 2, 2023

RELATED IDEAS

Improve UPDATE accessibility

What problem do you see this solving?

Describe the problem or issue you are having in Capture One.

Think about what it is that you're trying to achieve, and the reason why you are trying to do it.

After receiving a notification of an available CO update, I find the UPDATE process unnecessarily obscure and frustrating. Please elevate the UPDATE process functionality to the main screen with simple instructions and transition.

When was the last time you were affected by this lack of functionality, or specific tool?

If your feedback is more general, simply let us know how much your workflow is affected.

The last issue with this functionality was today, 12/2/23, with the 16.3.2 update.

Current workaround

Are you using any workarounds or other solutions to achieve your goals in Capture One?

This is so we have a greater understanding of how your workflow is affected, and how we can improve the existing tools and functionality.

Updates should be quick and easy using a seamless transition. The current workflow is unnecessarily buried in a myriad of features and menu options.
  • Post comment
  • Guest
    Reply
    |     Dec 4, 2023

    I agree, Capture One's upgrade process is currently not very good, especially compared to other Mac apps. 

    Lightroom, for example, can be auto-updated through either Adobe CC or even easier, the Mac App Store. And then other outside-the-Mac-App-Store apps use software like Sparkle (https://sparkle-project.org/) to auto update. You just click and it downloads, replaces, and launches. 

    Capture One's current process with having to go to the website and having to navigate back to the download page and everything is just something that is surely introducing so much work that people don't update. I know I dread doing it now.

  • John Friend
    Reply
    |     Dec 3, 2023

    11057524292637

    Yeah, I won't be upgrading that often either without a compelling reason to do so.  And, I've got it installed on two computers too.  There is essentially no "upgrade" process.  Every install is a re-install pretty much from scratch.  They don't even take you to do the download automatically, even when initiating the process from a licensed version.  About all they saved me is re-entering the license key.

  • Marcin Mrzygłocki
    Reply
    |     Dec 3, 2023

    I would say this is a satirical comment with TWENTY list items, if it was NOT real... I did not pay attention to that, yet somehow I can't find time to move from 16.2.5 to 16.2.6 🤔

  • John Friend
    Reply
    |     Dec 3, 2023

    Well, here are the update steps on Windows going from 16.3.1 to 16.3.2.

    1. Hit Check for Updates
    2. Decipher the screen you're given (which is a horrible UI) and click on a version number to download)
    3. This takes you to the web-site where you login to your account
    4. Then, you look around on the screen you're taken to to find what you want.  You click download.
    5. You choose the platform
    6. You select where to put the download and hit OK
    7. It downloads there
    8. Then, you click on the download to launch the installer
    9. The installer launches and you pick your language
    10. You get  prompt that Capture One is already running, so you go shut it down
    11. Then, the installer comes up and you accept the license
    12. Accept the install location
    13. Skip creating a desktop shortcut
    14. Start the install
    15. When done, it prompts you to restart your computer (why the heck does it do this?)
    16. Restart my computer
    17. Start up Capture One
    18. The stupid Resource Hub windows comes up again even though I already turned it off previously
    19. Then, hardware acceleration decides to set itself up again which is about a 5 minute task (on a minor 3rd decimal version upgrade)
    20. Then, sometime later you clean up the download

    Clearly, this is NOT an efficient workflow optimized for the UPGRADE process.  Steps 3-16 and 18 (except for accepting the license) could ALL by skipped by a smarter installer that was optimized for an upgrade because ALL those prompts are already known from the prior installation.

    Other programs I own prompt me that an update is available and ask me if I want to install it.  If so, they just go do it without asking me anything more except maybe accepting a license and granting permission to autoclose the existing app instance.

  • Marcin Mrzygłocki
    Reply
    |     Dec 3, 2023

    Can you elaborate, what is wrong or what kind of a process do you expect? As another user, I don't see anything wrong.

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